SOLUTIONES DIGITALES
PARA LA EDUCACION EN ANATOMIA

​DIVA3D, a company domiciled in Paris, France, with the address, 92 avenue Mozart – 75016 - Paris, France (together “DIVA3D,” “us,” “we,” or “our”), is committed to protecting and respecting your privacy.
DIVA3D is committed to providing you with the best possible customer service experience. We are bound by applicable data protection laws, including the General Data Protection Regulation (GDPR), which set out a number of principles concerning the privacy and protection of personal data.

This Privacy Policy (together with our applicable terms and conditions, the “Terms and Conditions”) and any additional terms incorporated by reference into the Terms and Conditions (together, our “Applicable Terms”) applies to:

1. Your use of this application or website, as well as any other websites or applications provided or operated by, or available for download from, DIVA3D (together, the “Sites”); and

2. The services accessible or available through the Sites (the “Services”), unless the Terms and Conditions state that a separate privacy statement applies to a particular Service, in which case that privacy statement only applies.

This Privacy Policy sets out the basis on which we collect and use any personal data we collect from you, or that you provide to us when using the Sites or the Services. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We will use your personal data only for the purposes and in the manner set out below, which describes the steps we take to ensure our processing of your personal data is in compliance with applicable data protection laws (“the Act”). For the purposes of the Act, DIVA3D, located at 92 avenue Mozart – 75016 - Paris, France, is the data controller of your personal data.

 

ACCEPTANCE OF THIS PRIVACY POLICY

By using any part of the Sites and/or accepting the Terms and Conditions, you signify your acceptance of this Privacy Policy and consent to our using and processing your personal data. IF YOU DO NOT AGREE WITH OR ARE NOT COMFORTABLE WITH ANY ASPECT OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITES OR THE SERVICES.

We reserve the right to modify this Privacy Policy at any time. Any changes to this Privacy Policy will be posted on the Sites so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your continued use of any portion of the Sites following notification or posting of such changes will constitute your acceptance of those changes.

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information you give us

You may give us information about yourself by filling in forms on the Sites and/or in relation to the Services, or by corresponding with us (for example, by email or chat) or otherwise through your use of the Services. This includes information you provide when you register to use the Sites, download or register an application, subscribe to any of our Services, search for an application or Services or functions, make an in-application purchase, share data via group account features, and/or when you report a problem with the Sites or any of our Services.

The information you give us may include:

●      Information relating to your identity (e.g., name, email address, physical address, username, demographic information, ZIP/postal code, password, and other registration details);

• Information relating to your profession, education, title, degree or certification, or affiliation with a professional organization or educational institution;

• Information relating to your payment method (e.g., financial and credit card information);

• Information relating to any transactions you engage in when subscribing to our Services (transaction number, details of your subscription);

• Information relating to the follow-up of the commercial relationship (your requests, the features of the Services you use, exchanges between you and us, ratings or reviews you may have posted online); and

●      Information relating to any comments, advice, or content you may post on our Sites or in connection with the Services, including via participation in our group account features.

Information we collect about you and your device

Each time you visit our Sites or use any of our Services, we may automatically collect the following information:

●      Technical information, including the type of device you use, a unique device identifier (for example, the device’s IMEI number, the MAC address of the device’s wireless network interface, or the mobile phone number used by the device), your web browser software, IP address, the type of mobile browser you use, and time zone setting.

●      Details of your use of the Sites and the Services or your visits to any of our other sites including, but not limited to, traffic data, location data, weblogs, and other communication data (whether this is required for our own billing purposes or otherwise) and the resources that you access. One of our goals in collecting this automatic information is to help us understand the interests of our users and customize your user experience. To learn more about how we collect information through cookies and other tracking technologies, please refer to the “Cookies and Other Web Technologies” section below.

Information we obtain from third parties

We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment, and delivery services, advertising networks, analytics providers, and search information providers) and may receive information about you from them.

 

USES MADE OF THE INFORMATION

We use the information held about you in the following ways:

●      To enable personal identification within the Sites or for the provision of the Services, to register you as a member of the Sites or Services, and facilitate your access to and use of the Sites or Services;

• To provide you with general information about the Sites and to provide you with our Services;

• To respond to your requests for information, inquiries, and other communications or correspondence you may send to us;

• To ensure that content on the Sites is presented in the most effective manner for you and for your device;

• To provide you with information or Services that you request from us;

• To carry out our obligations arising from any contracts entered into between you and us and to enforce the terms of our Applicable Terms;

• To allow you to participate in interactive features of the Sites and/or the Services, when you choose to do so;

• To notify you about changes to the Sites, the Services, or our policies;

• To communicate with you in general (including, for example and without limitation, via email, telephone, or SMS), including to provide information about the Sites and/or the Services (see the “Marketing Communications” section below); and

●      To gather management information and conduct statistical, modeling, and trend analysis for the purpose of developing and improving products and services.

We may also use your personal data to provide you with information about goods or services that may be of interest to you, and we may contact you about these by email when you have consented to be contacted for such purposes. Please see the “Marketing Communications” section below.

We may make use of the information we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to the target audience.

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DISCLOSURE OF YOUR INFORMATION

We may disclose your personal data to any member of our Group (meaning our subsidiaries, our ultimate holding company, and its subsidiaries) and to our or their service providers, subcontractors, business partners, and agents (collectively, “Contractors”). Such Contractors may include, without limitation, third parties who carry out hosting, cloud services, maintenance, or provide other services to us—such as market research studies—in relation to the Sites and the Services we provide to you.

We may disclose your personal data to third parties (including third parties who are not Contractors):

●      In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

• If any member of our Group or substantially all of its assets are acquired by a third party, in which case personal data held about its customers will be one of the transferred assets (for example, in the form of a database of users of the Sites);

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or court order, or in order to enforce, establish, exercise, or defend legal rights, the rights, property, or safety of you, us, our Group, or employees;

• For marketing purposes where we have your consent, in accordance with the “Marketing Communications” section below; or

●      In order to enforce or apply the Applicable Terms and other agreements or to investigate potential breaches.

We may also provide non-personal data to third parties, where such information is combined with similar information of other users of our Sites. For example, we might inform third parties regarding the number of unique users who visit our Sites, the demographic breakdown of our community of users, or the activities that visitors engage in while on our Sites. The third parties to whom we may provide this non-personal data may include our website designers, developers, hosting contractors, and cloud service providers.

 

WHERE WE STORE YOUR PERSONAL DATA

The personal data that we collect from you may be transferred to and stored in a destination outside your country of residence for the purposes described above. It may also be processed by staff operating outside your country of residence who work for us or for one of our Group or our Contractors acting on our behalf. Such staff may be engaged, among other things, in processing your request for information, providing Services to you, processing your payment details, and providing support services. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all reasonably necessary steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

 

SAFEGUARDING YOUR INFORMATION

The security and confidentiality of your personal data is of utmost importance to us. As no data transmission over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk. We endeavor to use—and keep under review—appropriate technical and organizational measures (including staff training and awareness) to protect against unauthorized or unlawful processing of your personal data, including unauthorized destruction, alteration, disclosure, or access. We will only hold personal data for as long as necessary or as required by law.

Certain Services include social networking, group voice and text chat, forum features, or other interactive features; as a result, your use of these features will be accessible by other users of our Sites and Services. Ensure that when using these features, you do not submit any personal data that you do not wish to be seen, collected, or used by other users. You acknowledge and agree that you have no expectation of privacy regarding your use of these features.

 

MARKETING COMMUNICATIONS

From time to time, we may wish, with your consent, to contact you by email or SMS with information about other products or services that may be of interest to you. These communications may be from us, other members of our Group, or from other organizations whose products or services we believe may interest you. We will only transfer your personal data to third parties for marketing purposes with your express opt-in consent.

You will be given the option, through the user registration process or otherwise, to consent to have your personal data used in this way. If you wish to stop your personal data from being used for these purposes at any time, please contact us requesting to be removed from our mailing list (using the contact details below) or click on the “unsubscribe” link in any email or SMS communication we send you.

 

THIRD-PARTY SITES

The Sites and/or Services may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates (including, but not limited to, websites on which the Sites or Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy statements or policies, and we do not accept any responsibility or liability for these statements or policies, or for any personal data that may be collected through these websites or services (such as contact and location data). Please check these policies before you submit any personal data to these websites or use these services.

 

COOKIES AND OTHER WEB TECHNOLOGIES

We may obtain information about your general internet usage by using a cookie file that is stored on your device’s hard drive. Cookies help us remember details of your visits to the Sites and/or Services, including, but not limited to, technical information (e.g., traffic data, location data, your IP address, the type of browser you use, browser plug-in types and versions, operating system, and platform) or other information about your visit (e.g., websites you access from the Sites and/or Services, other resources you access, interaction information, the information you viewed, and the length of visits to certain pages).

 

GOOGLE ANALYTICS

DIVA3D uses Google Analytics to gather statistics about how our web content is used, and statistics about our visitors such as their browsers and geographic location. No personally identifiable information is collected.

The information collected includes:

●      How visitors arrive at our pages (e.g., directly from a bookmark or typing an address; from a search engine; via a link from another page);

• Which pages are viewed and for how long, including the viewing time and date;

• The general geographical locations of visitors (as indicated by the network or internet service provider they use) and the speed of their internet connections;

●      Technical information about the computers or devices used to browse pages, including operating systems, browsers, plug-ins, screen types, and default languages.

To opt out of analytics, you can download a browser add-on from Google. Alternatively, you can set your browser to refuse or delete cookies from Google Analytics. Check your browser’s help information to learn how.

 

OUR POLICY TOWARD CHILDREN

Our Sites and Services are not directed to children under 13, and we do not knowingly collect personal data from children under 13. If we learn that we have collected personal data of a child under 13, we will take steps to delete that information from our files as soon as possible.

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RESPONDING TO “DO NOT TRACK” SIGNALS

Our Sites and Services do not have the capability to respond to “Do Not Track” signals received from various web browsers.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to this Privacy Policy, you should not access or use the Sites or Services.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes. You can also exercise your right to prevent such processing at any time by contacting our Customer Services as set out in the “Contact Us” section below.

You have the right to request a copy of the personal data we hold about you. We may charge a fee for this, which will not exceed the amount permitted by law. You also have the right to access your personal data, correct any inaccuracies in the data we hold about you, object to the use of your personal data, and block any specific uses of your personal data.

Your rights of access and modification may be exercised by contacting our Customer Services, as set out in the “Contact Us” section at the end of this Privacy Policy.

It is your responsibility to ensure that any information you have provided to us is accurate and up to date.

 

EXTENT OF LAW AND CROSS-BORDER TRANSFERS

Because our Services are global, please be aware that your personal information and communications may be processed and stored in any country where we have operations or where we engage service providers. We may transfer information to countries outside of your country of residence, including countries that may not have data protection rules equivalent to those in your country. Your information will remain protected under the standards described in this Privacy Policy.

 

GENERAL DATA PROTECTION REGULATION (GDPR)

If you are located in the European Economic Area (EEA), DIVA3D’s legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

Processing Personal Data Under GDPR

DIVA3D may process, retain, and use your personal data to the extent necessary to comply with our legal obligations and applicable laws, to resolve disputes, to enforce our legal agreements and policies, to perform a contract with you, and to process payments—provided that our processing is in our legitimate interests and not overridden by your rights.

Please contact your local data protection authority in the EEA if you wish to lodge a complaint regarding our collection and use of your personal data.

Data Protection Rights Under GDPR

If you are a resident of the EEA, you have certain data protection rights. DIVA3D aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data we hold about you or if you want it removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

1. The right to access, update, or delete the information we have on you. Whenever possible, you can access, update, or request deletion of your personal data directly within your account settings. If you cannot perform these actions yourself, please contact us to assist you.

2. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

3. The right to object. You have the right to object to our processing of your personal data.

4. The right of restriction. You have the right to request that we restrict the processing of your personal information.

5. The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

6. The right to withdraw consent. You also have the right to withdraw your consent at any time where DIVA3D relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the EEA.

 

CAN-SPAM ACT

The CAN-SPAM Act is a U.S. law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and sets out tough penalties for violations.

To be in accordance with CAN-SPAM, we agree to the following:

●      Not to use false or misleading subjects or email addresses.

• Identify the message as an advertisement in a reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if used.

• Honor opt-out/unsubscribe requests quickly.

●      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at diva3d.developer@gmail.com, and we will promptly remove you from all correspondence.